Your driver’s main focus is on getting to you safely and on time so it’s best you don’t disturb him during his journey. If you need to provide your driver with additional information that will be of use, it is wise to include this in the notes section when placing your order. For example, you may wish to leave a note regarding where the driver should pick up the area such as a hotel reception. Alternatively, you can leave a message with a member of our customer care team.