Collection & Delivery

I need clean clothes, when can they be collected?
You can request a collection with us any day of the week. We are on hand to collect your order between the hours of 8am to 11pm, Monday to Sunday, 7 days a ...
Fri, 11 May, 2018 at 6:40 PM
What if my collection and delivery addresses are different?
Unfortunately, to place an order with Love2Laundry, your collection and delivery addresses must be the same.
Fri, 11 May, 2018 at 6:40 PM
What if my collection and delivery addresses are different?
Unfortunately, to place an order with Love2Laundry, your collection and delivery addresses must be the same.
Fri, 11 May, 2018 at 6:40 PM
I have a discount code. What Now?
Great, you can enjoy a discounted laundry service by imputing the discount code online or with the mobile app. You can do this during the check out process....
Fri, 11 May, 2018 at 6:41 PM
When will I receive my clean clothes?
We understand that speed is of the upmost importance and we strive to return your order within a 24-36 hour period. However, we can fit in with your schedul...
Fri, 11 May, 2018 at 6:42 PM
Can I return the hangers?
Yes, of course, we don’t want to take up valuable space in your home so a member of our laundry team will happily take them off your hands.
Fri, 11 May, 2018 at 6:42 PM
I’m busy. Can I change the collection or delivery times?
At Love2Laundry, we work around you to create a drop off and pick up a schedule that works for you. Simply call us or email us at info@love2laundry.com to a...
Fri, 11 May, 2018 at 6:43 PM
Whoops! I missed a scheduled collection/delivery, what happens now?
These things happen. Simply drop us a line via email and our customer care team will advise you on what to do next. If we do not hear from you, we will be i...
Fri, 11 May, 2018 at 6:44 PM
My collection/delivery slot is greyed out. Why is this?
Apologies, if your desired collection or delivery slot is shaded out in grey, this means that the slot you want is unavailable.
Fri, 11 May, 2018 at 6:44 PM
Do I have to be present for collection?
If you are staying at a hotel and cannot be there during the time of collection, a member of our team can collect your order from the reception. All you wil...
Fri, 11 May, 2018 at 6:48 PM