Account

How can I access my account?
There are a number of ways that you can access your Love2Laundry account quickly and efficiently. You can log on to our website from any device or download o...
Wed, 10 Apr, 2019 at 12:46 PM
Should I have received a password for my account?
You can create a password when you set up an account with us. If you have forgotten your password, you can click on the forgotten password link and we will ...
Fri, 12 Apr, 2019 at 12:07 PM
Can I have one account for the whole family?
We understand that setting up separate accounts for other family members is time consuming so we’ve made it easy to organise laundry collections and deliveri...
Fri, 12 Apr, 2019 at 1:44 PM
I have an International card. Will you accept it?
Here at Love2Laundry we make payments simple and one of the ways that we do this is by accepting all forms of card payments, even international cards. This ...
Fri, 12 Apr, 2019 at 1:45 PM
Where’s the receipt for my laundry?
If you require a VAT receipt we would be happy to provide one. Simply get in touch with our customer care team at info@love2laundry.com and we will send you ...
Fri, 12 Apr, 2019 at 1:46 PM
Where can I find my order history?
Don’t worry, you can see all of your past orders in your Love2Laundry account, so you can check your order history at any time. Simply log in to your account...
Fri, 12 Apr, 2019 at 1:47 PM
How can I cancel my order?
If last minute plans have come up and you are now unable to be there for collection or delivery and wish to cancel an order, that’s no problem at all. Call ...
Fri, 11 May, 2018 at 6:08 PM
Can I earn loyalty points?
Yes, of course. For every pound you spend with Love2Laundry, you get one point. Once you reach 500 points, you will receive a 10GBP discount to use on future...
Fri, 12 Apr, 2019 at 12:00 PM
Do you have any aftercare advice?
Once your order has been delivered by a dedicated member of our team, there are a number of steps that we advise you complete. Check the returned order and ...
Fri, 11 May, 2018 at 6:10 PM
Do you store information about past orders?
You can find all of the information regarding any previous orders by logging in to your account opening the Love2Laundry app. Click on the dashboard to view...
Fri, 11 May, 2018 at 6:43 PM