Your First Order

How should I prepare for the first laundry collection?
Preparing for your first laundry collection is easy with Love2Laundry. One of our dedicated team members will arrive at your chosen location and collect you...
Wed, 27 Jan, 2021 at 12:31 PM
Do you provide laundry services in my city?
We provide a customised on demand laundry service to customers in and around London. We currently cover areas including Kensington, Central London, Canary Wh...
Fri, 5 Apr, 2019 at 11:08 AM
How soon do I get my clean laundry back?
At Love2Laundry, we think you should spend less time on household chores and more time doing the things you like with the people you love. We are proud to p...
Thu, 4 Apr, 2019 at 11:35 AM
What happens if I have more laundry than expected?
It happens. Simply give any extra items of laundry that you have to the member of our team upon collection and we’ll take care of it.
Fri, 5 Apr, 2019 at 11:17 AM
I am unsure if my items should be laundered or dry cleaned. What now?
Don’t worry, we don’t expect you to be experts, that’s what we are here for. Our laundry specialists will always check the cleaning instructions on your gar...
Thu, 10 May, 2018 at 10:03 AM
How do I place an order?
Getting a collection slot is simple. You can place an order with us online at  or via our mobile app available at Android play o...
Thu, 10 May, 2018 at 10:03 AM
I’m unsure if one of my items can be cleaned. What now?
You can find all of the information you need to place an order with us online at or by downloading our mobile app. If you still...
Tue, 9 Apr, 2019 at 12:35 PM
What if I’m unsure how my items should be cleaned?
Our top priority is caring for your clothing so if you aren’t sure how your items should be cleaned, you can guarantee that our team of experts have the ans...
Thu, 10 May, 2018 at 10:05 AM
What happens to my clothes after collection?
Once your items have been collected, they will then be delivered to one of our washing facilities and weighed and sorted by one of our laundry experts. This...
Thu, 10 May, 2018 at 10:09 AM
Why are some items more expensive that others?
Women’s blouses for example are often more delicate than men’s shirts and the tailored fit often requires more care and attention at our end. For this reaso...
Fri, 11 May, 2018 at 6:02 PM